Challenge for the Deming Prize: Total Quality Control in the Service Industry Movie Review 1988

Features ways of business to improve sales, quality of operations, and all members of the company cooperating in a participative work program.

Distribution

Encyclopedia Britannica, 331 N. LaSalle St., Chicago, IL 60610, Phone: (312)347-7159, Toll-free: 800-323-1229, Fax: (312)294-2104, URL: http://www.britannica.com

Available on VHS
Running time 29 minutes.

Cast and Crew

Genres

Business, Quality Control, Sales Training

Producer

Chuck Olin and Associates