• Quality Planning and Quality Control (19??)
• Quality Control (197?)
• The Supervisor's Role in Quality Control (1980)
• Quality Assurance (1980)
• Production and Inventory Control (38-1XX) (1981)
• The Case for Quality (1982)
• The Deming Videotapes: Quality, Productivity, and Competitive Position (1988)
• Product Liability: The Other Side of Quality (1987)
• In Search of Excellence (1985)
• Management Action Program (1986)
• Quality: Whose Job Is It? (1989)
• TQC: The Customer, the Process, the Data (1989)
• Challenge for the Deming Prize: Total Quality Control in the Service Industry (1988)
• Total Quality Control: An Open Secret to Success (1988)
• Quality Circles: For My Own Cause (1988)
• Just in Time/Just in Case (1988)
• Listening Leaders (1989)
• The Customer Is Always Dwight (1989)
• The Quality Man (1987)
• Total Quality Control in the Service Industry (1989)
• Total Quality Control: Service (1989)
• Total Quality Control: Manufacturing (1989)
• Managing Service Performance (1988)
• Quality Pays: Commitment to Excellence (1987)
• Japan 2000 (1988)

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