• Box of Treasures (1986)
• Challenge for the Deming Prize: Total Quality Control in the Service Industry (1988)
• Improving Productivity Through Employee Involvement (1988)
• Museum: Behind the Scenes at the Art Institute of Chicago (1979)
• Neighborhood Watch: Partners Against Crime (1988)
• Quality Circles: For My Own Cause (1988)
• Total Quality Control: An Open Secret to Success (1988)
• TQC: The Customer, the Process, the Data (1989)
• Trust in Yourself: Adult Children of Alcoholics (1988)

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