Difficult People: How to Deal with Them Movie Review 19??

Teaches employees techniques in dealing with difficult customers, including hostile aggressives, complainers, silent unresponsives, know-it-all experts, and super agreeables.

Distribution

Instructional Video, 2219 C St., Lincoln, NE 68502, Phone: (402)475-6570, Toll-free: 800-228-0164, Fax: (402)475-6500, Email: feedback@insvideo.com, URL: http://www.insvideo.com

Available on VHS
Running time 38 minutes.

Cast and Crew

Genres

Business, How-To, Customer Service, Communication, Sales Training