If Looks Could Kill: The Power of Behavior Movie Review 1990

A humorous look at the effect of staff behavior on customer relations. Using a murder mystery format, the events surrounding the poor treatment of a customer are examined. A leader's guide and booklet are included.

Distribution

University of Washington Educational Media Collection, Kane Hall, Rm. 35, Campus Box 353095, Seattle, WA 98195, Phone: (206)543-9907, Fax: (206)616-6501

Available on VHS
Running time 28 minutes.

Cast and Crew

Genres

Business, Management, Job Training, Customer Service

Producer

Video Arts Ltd.