• 90 Telemarketing Skills in 90 Minutes (1985)
• Hot Under the Collar: Dealing with Angry Customers (1989)
• The Hidden Advantage (1988)
• Basic Retail Selling Skills (1987)
• Sales Skills (1988)
• Power Selling for Exhibitors (1990)
• 90 Telemarketing Selling Skills for the '90s (1990)
• Influencing Decision Makers--Selling Skills for Big Hitters (1989)
• Selling Is a Profession--There Are No More Peddlers (1989)
• Establishing Rapport and Closing the Sale (1989)
• Questions and Recommendations on the Telephone (1989)
• The 5 Basic Sales Steps (1987)
• Transitions from Order Takers to Sales Professionals (1987)
• How to Establish a Sales Environment (1987)
• What Is Telemarketing and How Do I Get Started? (1987)
• Communication: The Key to Managing the Sales/Service Process (1987)
• What Is Cross-Selling? (1987)
• Fundamentals of Cross-Selling (1987)
• Breaking the Sales Barriers (1987)
• Banks Should Market the Neiman-Marcus Way (1987)
• Avoiding the Negative in Sales (1987)
• Improving Your Sales Skills (1987)
• Cross-Sell Caper: Case of the Missing Opportunities (1987)
• Developing Customer Profiles (1987)
• Phoning for Profits (1987)

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