Visitor rating
Teaches good customer interaction and how to treat co-workers as internal customers.
Service Quality Institute, 9201 E. Bloomington Fwy., Minneapolis, MN 55420-3437, Phone: (952)884-3311, Fax: (952)884-8901, Email: quality@servicequality.com, URL: http://www.customer-service.com
Available on VHS
Running time 15 minutes.
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