The Telephone "Doctor" Skill Pak: How to Improve Your Telephone and Customer Service Skills Movie Review 19??

Explains how to receive incoming calls with professionalism and respect, as well as tactful methods for handling disgruntled callers.

Distribution

Business Advantage, Inc., 4900 University Ave., West Des Moines, IA 50266-6769, Toll-free: 800-305-9004, Fax: (800)305-8997, Email: ami@ammedia.com, URL: http://www.ammedia.com

Available on VHS
Running time 60 minutes.

Cast and Crew

Genres

Business, Customer Service