Visitor rating
Customer service reps learn how to manage their temperament in stressful situations.
Videolearning Systems, Inc., 38 Discovery, Ste. 250, Irvine, CA 92618, Toll-free: 800-622-3610, Email: sales@videolrn.com, URL: http://www.videolrn.com
Available on VHS
Running time 18 minutes.
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