Visitor rating
Offers six ways internal customer service reps can improve their skills.
CRM Films, 2215 Faraday Ave., Carlsbad, CA 92008, Phone: (760)431-9800, Toll-free: 800-421-0833, Fax: (760)931-5792, Email: donna@crmfilms.com, URL: http://www.crmfilms.com
Available on VHS
Running time 18 minutes.
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