Dealing with Disappointed Customers Movie Review 1994

Examines three kinds of disappointment--nobody's fault, the customer's fault, and the company's fault--and solutions for each.

Distribution

Mentor Media, 470 Maylin St., Pasadena, CA 91105, Phone: (626)449-8900, Toll-free: 800-359-1935, Fax: (626)449-2624, Email: info@mentmedia.com, URL: http://www.mentmedia.com

Available on VHS
Running time 20 minutes.

Cast and Crew

Genres

Customer Service