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Four-tape, seven-module series which helps prepare teenagers and young adults who are entering the job market in the customer service area. Combines informative dramatic scenarios and on-location footage to teach customer service skills. Comes with leader's guides and blackline masters.
United Learning, 1560 Sherman Ave., Ste. 100, PO Box 48718, Evanston, IL 60201, Phone: (888)892-3484, Fax: (847)328-6706, Email: info@interaccess.com, URL: http://www.unitedlearning.com, Remarks: A division of Discovery Communications
Available on VHS
Running time 50 minutes.
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