Tony Alessandra, Ph.D.: On Customer-Driven Service Movie Review 19??

Part of the Tony Alessandra, Ph.D. Series. Outlines techniques to identify and exceed customer expectations and build strong, long-term customer relationships.

Distribution

Instructional Video, 2219 C St., Lincoln, NE 68502, Phone: (402)475-6570, Toll-free: 800-228-0164, Fax: (402)475-6500, Email: feedback@insvideo.com, URL: http://www.insvideo.com

Available on VHS

Cast and Crew

Genres

Business, Customer Service, How-To