Service Sells/Phil Wexler Movie Review 19??

Phil Wexler offers tips on customer service and its effects on the success of the business. He covers the difference between operations-based thinking and market-based thinking, how the right choices can have an immediate impact on your business, targeting the needs of the customer, and minimizing customer complaints and objections.

Distribution

Instructional Video, 2219 C St., Lincoln, NE 68502, Phone: (402)475-6570, Toll-free: 800-228-0164, Fax: (402)475-6500, Email: feedback@insvideo.com, URL: http://www.insvideo.com

Available on VHS
Running time 120 minutes.

Cast and Crew

Genres

Business, Customer Service, How-To