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Patricia Schroeder, MSN, RN, offers methods that promote a better understanding of quality assurance and quality improvement. Filmed in a clinical setting and contains comments from hands-on practitioners. Also discusses the effectiveness of quality programs, the importance of standards and guidelines, and the use of the ten-step process for monitoring and evaluation that was developed by the Joint Commission on Accreditation of Health Care Organizations.
AJN Video Library/Lippincott Williams & Wilkins, American Journal of Nursing, 345 Hudson St., 16th Fl., New York, NY 10014, Phone: (212)886-1200, Toll-free: 800-256-4045, Fax: (212)886-1276, Email: info@nursingcenter.com, URL: http://www.nursingcenter.com, Remarks: For purchase & rentals contact: AJN Video Library, c/o West Glen, 1430 Broadway, New York, NY 10018.
Available on VHS
Running time 20 minutes.
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