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Three part program helps salesmen overcome the stubborn, obstinate customer. Details nine principal ways to win customers over.
Telephone "Doctor" Customer Service Training, 30 Hollenberg Ct., St. Louis, MO 63044, Phone: (314)291-1012, Toll-free: 800-882-9911, Fax: (314)291-3710, Email: info@telephonedoctor.com, URL: http://www.telephonedoctor.com
Available on VHS
Running time 32 minutes.
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