Dealing with the Irate Customer Movie Review 1988

Features role play as a model for dealing with the three types of anger. Good visual reinforcement.

Distribution

Advantage Media, c/o Kantola Productions, 55 Sunnyside Ave., Mill Valley, CA 94941, Phone: (415)381-9363, Toll-free: 800-989-8273, Fax: (415)381-9801, Email: info@kantola.com, URL: http://www.kantola.com/d/advantage.htm

Available on VHS
Running time 14 minutes.

Cast and Crew

Genres

Business, Customer Service