Quality Service: The Three R's for Managers Movie Review 19??

Focuses on customer service breakdowns and the necessary skills to remedy the situation. One of a pair of videos using the same scenarios to illustrate different points.

Distribution

Phoenix Learning Group, 2349 Chaffee Dr., St. Louis, MO 63146, Phone: (314)569-0211, Toll-free: 800-221-1274, Fax: (314)569-2834, URL: http://www.phoenixlearninggroup.com

Available on VHS
Running time 29 minutes.

Cast and Crew

Genres

Business, Personnel Management, Customer Service