Oops! Time for Service Recovery Movie Review 1991

Discusses what to do when there is a service breakdown, disappointment, or misunderstanding with a customer. Available in two versions--one with stopping places with questions for dicussion and one with no stops.

Distribution

Salenger Films, Inc., 1635 12th St., Santa Monica, CA 90404-9988, Phone: (310)450-1300, Toll-free: 800-775-5025, Fax: (310)450-1010, Email: salenger@aol.com, URL: http://salengerfilms.visualnet.com

Available on VHS
Running time 20 minutes.

Cast and Crew

Genres

Customer Service

Producer

Salenger Films