Managing Difficult Customers 1. . .2. . .3 Movie Review 1990

Gives tips on telephone skills as well as ideas for handling angry, talkative, and demanding customers. Skits show how to take charge of the situation.

Distribution

Salenger Films, Inc., 1635 12th St., Santa Monica, CA 90404-9988, Phone: (310)450-1300, Toll-free: 800-775-5025, Fax: (310)450-1010, Email: salenger@aol.com, URL: http://salengerfilms.visualnet.com

Available on VHS
Running time 20 minutes.

Cast and Crew

Genres

Customer Service

Producer

Salenger Films