Visitor rating
Uses a short film starring Chaplin as a clerk who tries really hard to please his customer, but fails miserably, to demonstrate how not to treat customers. Recommended as an icebreaker to stimulate discussion on customer service.
Salenger Films, Inc., 1635 12th St., Santa Monica, CA 90404-9988, Phone: (310)450-1300, Toll-free: 800-775-5025, Fax: (310)450-1010, Email: salenger@aol.com, URL: http://salengerfilms.visualnet.com
Available on VHS
Running time 4 minutes.
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