Visitor rating
Tells employees how to take that extra step in quality customer service by using the "CAN DO" method. Emphasizes positive behaviors in face-to-face and telephone situations.
Salenger Films, Inc., 1635 12th St., Santa Monica, CA 90404-9988, Phone: (310)450-1300, Toll-free: 800-775-5025, Fax: (310)450-1010, Email: salenger@aol.com, URL: http://salengerfilms.visualnet.com
Available on VHS
Running time 12 minutes.
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