For managers and supervisors, this tape shows how to handle conflicts in the workplace brought about by a difficult employee.
Aspen Publishers, 7201 McKinney Circ., Frederick, MD 21704, Phone: (301)644-3599, Toll-free: 800-638-8437, Fax: (301)644-3550, URL: http://www.aspenpublishers.com
Available on VHS
Running time 25 minutes.
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