Part of the Management Speaks Series. Outlines how to win over the customer, customer relationships, new strategy for building customer loyalty, unsatisfied consumers, and the importance of customer service.
J. Miller Associates, 15669 Live Oak Springs Rd., Santa Clarita, CA 91351-4712, Phone: (805)251-9310, Fax: (805)251-9192
Available on VHS
Running time 40 minutes.
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