• The Miracle Man (1988)
• The Supervisor--Motivating Through Insight (1988)
• Commitments or Chaos (1988)
• Managing People Problems (1989)
• Management Tools for Improving Counseling (1988)
• P.I.S.T. (1985)
• Burying the Hatchets (1988)
• Handling Complaints (1989)
• Autonomous Working Groups: Smarter Together (1988)
• Flexible Working Time: More Time to Live (1988)
• Starting Your New Job (1989)
• Time on the Line (1989)
• Cashiering, Security and Loss Prevention (1989)
• Eyewitness (1988)
• The Forgers (1989)
• Robbery A.L.E.R.T. (1989)
• Taking Care of Yourself (1988)
• The Helping Hand: Coaching Skills for Managers (1990)
• Managing Frontline Service (1989)
• Listening Leaders (1989)
• Can You Spare a Moment? (1988)
• Managing Problem People: Case Studies in Leadership (1988)
• The Unorganized Manager (1988)
• Where There's a Will. . . (Leadership and Motivation) (1988)
• Humor Is Not a Luxury (1989)

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