• You Be the Judge: The Legal Side of Interviewing (1991)
• Sexual Harassment in the Workplace. . .Identify. Stop. Prevent. (1991)
• Handling the Sexual Harassment Complaint (1991)
• It's Not Just Courtesy--It's the Law (1991)
• Other Point of View (1991)
• Another Call from Home (1991)
• How to Supervise People (19??)
• The Effective Manager (19??)
• Controlling Retiree and Employee Benefits Costs: Current Trends in Employee Benefits (1990)
• Supervisors Can Keep You Union-Free (1990)
• Quality Service: The Three R's for Managers (19??)
• Quality Service: Frontline Commitment (19??)
• 50 Ways to Keep Your Customers (19??)
• Prescription for Change: TQM in Healthcare (1993)
• How to Manage Sexual Harassment Situations (1992)
• Workplace Readiness: Teamwork (1992)
• Keep Reaching II: The Power of High Expectations (19??)
• The Human Nature of Quality (1993)
• Quality Secrets: The Baldridge Award Winners Speak (199?)
• Beyond the Open Door (19??)
• Clouds in the Coffee Room (19??)
• What's Work Got to Do With It? (1993)
• Taking Control (1993)
• Criticism! How to Give It and How to Take It (19??)
• The Empowered Manager (1992)

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