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This program presents the basic attending skills as they might appear in an employment interview, including: non-verbal attending; the minimal encourage; questions; verbal tracking; paraphrasing; mirroring; and summarization.
Microtraining Associates, Inc., 25 Burdette Ave, Framingham, MA 01702, Phone: (413)549-2630, Toll-free: 888-505-5576, Fax: (508)872-6633, Email: info@emicrotraining.com, URL: http://www.emicrotraining.com
Available on VHS
Running time 30 minutes.
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