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In 11 dramatized scenes, the wrong way of talking to a patient is seen, then there is a reenactment of the right way.
University of Toronto, Media Commons, Robarts Library, 130 St. George St., 3rd Fl., Toronto, ON M5S 1A5 Canada, Phone: (416)978-6520, Fax: (416)978-8707, Email: luke.dellcese@utoronto.ca, URL: http://www.utoronto.ca
Available on VHS
Running time 30 minutes.
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