Visitor rating
This training program suggests that difficult employees can disrupt an organization, but each of them can be dealt with diplomatically.
Phoenix Learning Group, 2349 Chaffee Dr., St. Louis, MO 63146, Phone: (314)569-0211, Toll-free: 800-221-1274, Fax: (314)569-2834, URL: http://www.phoenixlearninggroup.com
Available on VHS
Running time 18 minutes.
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