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This program explains how random sampling may be used for measuring work as well as measuring delays and idle time.
University of California Extension Ctr. for Media & Independent Learning, 2000 Center St., 4th Fl., Berkeley, CA 94704, Phone: (510)642-0460, Fax: (510)643-9271, Email: mediaservices@ucxonline.berkeley.edu
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Running time 19 minutes.
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