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Designed to aid the new supervisor in developing managerial skills using five modules: A New Attitude; The Message Is Yours--Don't Lose It; Getting the Job Done Through Others; Training: A Major Responsibility; and Self-Development: The Key to Success.
American Management Association, 9 Galen St., PO Box 9119, Watertown, MA 02472, Phone: (617)926-4600, Toll-free: 800-225-3215, Fax: (617)923-1875, URL: http://www.amanet.org
Available on VHS
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