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Combines case studies and exercises to point out some common failures in communicating and how they can be overcome. Consists of five modules: General Principles of Communicating; Barriers to Communicating; Improving Personal Communicating; Effective Group Communicating; and The Supervisor as a Communicator.
Resources for Education & Management, Inc., 1804 Montreal Ct., Ste. A, Tucker, GA 30084
Available on VHS
Running time 51 minutes.
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