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Teaches viewers how to cope with everyday problems and conflicts at work or in life by using the special verbal skill. Based on Dr. Manuel J. Smith's bestseller on assertiveness training.
Aspen Publishers, 7201 McKinney Circ., Frederick, MD 21704, Phone: (301)644-3599, Toll-free: 800-638-8437, Fax: (301)644-3550, URL: http://www.aspenpublishers.com
Available on VHS
Running time 30 minutes.
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