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Provides methods for a new approach to negotiation called "principled negotiation." This innovative approach can produce more amicable outcomes and stronger relationships without haggling, posturing, or confrontation.
American Management Association, 9 Galen St., PO Box 9119, Watertown, MA 02472, Phone: (617)926-4600, Toll-free: 800-225-3215, Fax: (617)923-1875, URL: http://www.amanet.org
Available on VHS
Running time 27 minutes.
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