Visitor rating
This is a solid training program that teaches those who answer the phone how to correct five fundamental mistakes. Acted scenes show how to avoid common pitfalls.
Telephone "Doctor" Customer Service Training, 30 Hollenberg Ct., St. Louis, MO 63044, Phone: (314)291-1012, Toll-free: 800-882-9911, Fax: (314)291-3710, Email: info@telephonedoctor.com, URL: http://www.telephonedoctor.com
Available on VHS
Running time 18 minutes.
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