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This program demonstrates how to plan for not getting through on the phone. It also shows how to leave effective messages that will get better results and make time more productive.
Telephone "Doctor" Customer Service Training, 30 Hollenberg Ct., St. Louis, MO 63044, Phone: (314)291-1012, Toll-free: 800-882-9911, Fax: (314)291-3710, Email: info@telephonedoctor.com, URL: http://www.telephonedoctor.com
Available on VHS
Running time 9 minutes.
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