How to Handle the Irate Caller Movie Review 1989

This video provides simple and easy tips for handling angry callers. Nancy Friedman coaches viewers through a four step process that will work most of the time.

Distribution

Telephone "Doctor" Customer Service Training, 30 Hollenberg Ct., St. Louis, MO 63044, Phone: (314)291-1012, Toll-free: 800-882-9911, Fax: (314)291-3710, Email: info@telephonedoctor.com, URL: http://www.telephonedoctor.com

Available on VHS
Running time 9 minutes.

Cast and Crew

Genres

Communication