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See how a small manufacturing company became involved in total quality management and some of the advances they've made on the journey to "zero defects." Topics include just-in-time, continuous improvement and setup reduction.
Society of Manufacturing Engineers, 1 SME Dr., PO Box 930, Dearborn, MI 48121, Phone: (313)271-1500, Toll-free: 800-733-4763, Fax: (313)425-3400, Email: service@sme.org, URL: http://www.sme.org
Available on VHS
Running time 30 minutes.
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