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This is a guide to becoming a certified supplier of world class quality. Two videotapes, a reference supplement, and a book investigate all the reasons why IOS 9000 has become the worldwide quality standard.
Society of Manufacturing Engineers, 1 SME Dr., PO Box 930, Dearborn, MI 48121, Phone: (313)271-1500, Toll-free: 800-733-4763, Fax: (313)425-3400, Email: service@sme.org, URL: http://www.sme.org
Available on VHS
Running time 91 minutes.
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