Visitor rating
Includes teaching management how to recognize, intervene and assist troubled employees, and how to spot and divert aggressive behavior before it turns violent. Also reveals tactics for dealing with imminent threats of violence.
Film Library/Greater Los Angeles Safety Council, 600 Wilshire Blvd., No. 1263, Los Angeles, CA 90017, Phone: (213)385-6461, Toll-free: 800-421-9585, Fax: (213)385-8405, URL: http://www.lasafety.org
Available on VHS
Running time 26 minutes.
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