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Offers steps for setting up a training library that can be utilized by both front-liners and top employees. Outlines the benefits, inexpensiveness, organization, and ways to get employees to use the library. Complete with transcript.
Government VideoSource, Inc., 461 Miller Dr., Elgin, IL 60123-7232, Phone: (847)931-1955
Available on VHS
Running time 50 minutes.
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