Handling Reservations Properly Movie Review 199?

Involves training for hotel/motel reservationists. Offers techniques which may avoid errors in making customers' reservations. Includes supervisor's guide and employee's manual.

Distribution

Educational Institute, 2113 North High St., Lansing, MI 48906, Phone: (517)372-8800, Toll-free: 800-754-4567, Fax: (517)372-5141, URL: http://www.ei-ahla.org, Remarks: Available in PAL & SECAM.

Available on VHS
Running time 18 minutes.

Cast and Crew

Genres

Job Training, Human Relations