Exceeding Guest Expectations Movie Review 199?

Offrers training for hotel andmotel front office staff. Trains them to handle every guest with professionalism and sensitivity. Includes trainer's guide.

Distribution

Educational Institute, 2113 North High St., Lansing, MI 48906, Phone: (517)372-8800, Toll-free: 800-754-4567, Fax: (517)372-5141, URL: http://www.ei-ahla.org, Remarks: Available in PAL & SECAM.

Available on VHS
Running time 16 minutes.

Cast and Crew

Genres

Job Training, Human Relations