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Ways small and mid-size companies can maintain workplace safety, confront and control disturbances, eliminate possible hazards, calmly and effectively handle guest injuries, and compile records when an incident occurs. Includes Manager's Guide and employee's Manual.
Educational Institute, 2113 North High St., Lansing, MI 48906, Phone: (517)372-8800, Toll-free: 800-754-4567, Fax: (517)372-5141, URL: http://www.ei-ahla.org, Remarks: Available in PAL & SECAM.
Available on VHS
Running time 18 minutes.
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