Your Line to Success: Telephone Etiquette Movie Review 19??

Outlines the importance of proper telephone etiquette, emphasizing that the key to sucess is being well-prepared. Covers the three P's of projecting a professional image (posture, positive vocabulary, and projection), handling inbound and outbound calls, and taking messages. Also offers tips for handling angry callers, do's and don'ts of successful telephone conversations, and interviews with business professionals.

Distribution

CEV Multimedia, 1020 SE Loop 289, Lubbock, TX 79404, Phone: (806)745-8820, Toll-free: 800-922-9965, Fax: (800)243-6398, Email: cev@cevmultimedia.com, URL: http://www.cevmultimedia.com

Available on VHS
Running time 12 minutes.

Cast and Crew

Genres

Business, Communication, Job Training