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Part of the "Empowerment: The Employee Development Series." Provides instructional material for employees which helps them becoming better communicators. Covers both speaking and listening techniques.
International Training Consultants, Inc., 1838 Park Oaks, Kemah, TX 77565, Toll-free: 800-998-8764, Email: itc@trainingitc.com, URL: http://www.trainingitc.com, Remarks: Some programs available in NTSC & PAL.
Available on VHS
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