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Part of the "Empowerment: The Employee Development Series." Illustrates proper ways of giving and receiving criticism. Teaches a six-step method which helps turn criticism into constructive feedback. Also discusses methods which help an individual receive criticism without becoming defensive. Comes with leader's guide, self-study instructions, and five participant booklets.
International Training Consultants, Inc., 1838 Park Oaks, Kemah, TX 77565, Toll-free: 800-998-8764, Email: itc@trainingitc.com, URL: http://www.trainingitc.com, Remarks: Some programs available in NTSC & PAL.
Available on VHS
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