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Part of the "Leadership Methods" series. Offers a specific set of procedures to follow which helps supervisors and managers effectively plan for and implement process improvements.
International Training Consultants, Inc., 1838 Park Oaks, Kemah, TX 77565, Toll-free: 800-998-8764, Email: itc@trainingitc.com, URL: http://www.trainingitc.com, Remarks: Some programs available in NTSC & PAL.
Available on VHS
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