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Part of the "Leadership Methods" series. Offers training on the key steps to communication as well as useful skills which aim at helping you deal with typical "problem communicators." Contains interactive vignettes which highlight both positive and negative communication behaviors.
International Training Consultants, Inc., 1838 Park Oaks, Kemah, TX 77565, Toll-free: 800-998-8764, Email: itc@trainingitc.com, URL: http://www.trainingitc.com, Remarks: Some programs available in NTSC & PAL.
Available on VHS
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