Quality Leadership: A Culture for Continuous Improvement Movie Review 1994

Features five organizations that won the 1992 Malcolm Baldridge National Quality Award for their leadership in service and customer satisfaction (AT&T, Texas Instruments, AT&T Universal Card Services, the Ritz-Carlton Hotel Company, and Granite Rock Company).

Distribution

Government VideoSource, Inc., 461 Miller Dr., Elgin, IL 60123-7232, Phone: (847)931-1955

Available on VHS
Running time 55 minutes.

Cast and Crew

Genres

Business, Management